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Plexpi not buffering

Used the 1.3 immage on a pi with a high end NAS drive connected.  Works great other than when I stream on my Roku or Chromecast etc,  buffers all the time and sometimes gives me an error that says the server can't transcode fast enough.  I have a pi 3 b +.  Everything is hardwirwd, even the Roku.  Think it's because my files are MKV and not mp4?  Don't really want to convert all 600 of them.  Any advice?

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